Product Support Representative

Product Support Representative-PSR                                      

South Florida Caterpillar dealership seeking a Product Support Representative to cover customers with construction and agricultural equipment. This position requires an aggressive, personable, sales-oriented individual with technical skills. Experience in equipment and agriculture machinery would be great. Individuals will visit customers, inspect equipment, and recommend parts and service. In addition, the PSR must be self-motivated, well organized, and possess a high degree of maturity and sound business sense. Maintain a presence with and call on customers that result in meeting growth targets of parts and service volume. The customer is informed and aware of all parts and service options offered by Kelly Tractor Co. Technical assistance is provided to the customer when needed. Customers are contacted on a scheduled basis. Call reporting requirements are met via Microsoft Dynamics D365 based on assigned PARs. Prepare repair estimates or quotations and work with the service department to ensure quotes are reasonable. You must be sensitive to and respond to customers’ needs. Excellent communication skills, verbal and written. Must be computer literate. Valid Florida driver license with a clean record required. The incentive package includes salary plus commission as well as a company vehicle.

Kelly Tractor Co. serves its customers with a wide variety of machines from some of the world’s foremost manufacturers, including but not limited to: ABI Hose reels, Caterpillar, CAT Lift trucks, Genie aerial lifts, Harlo, JLG scissor lifts, Jungheinrich lift trucks, Kalmar, Mitsubishi Forklift Trucks, IMT Drill Rigs, Landpride, Link-Belt Cranes, Marden Industries, Massey Ferguson AG Tractors, Fendt Rogator, Schulte, Sullair, Sullivan Palatek, Supertrak, Terragator, Wacker Neuson, Weiler paving products and many more!
Since 1933, Kelly Tractor Co. has provided rentals, leasing, sales and servicing of all types of construction and industrial equipment to the following markets: highway and bridge building, water and sewer, land development, housing, aggregate quarries, agriculture, warehousing, seaports, marinas, and other markets.
Kelly Tractor Co. and its affiliates employ more than 500 people in South Florida and more than 150 of them provide parts and service support. The company is headquartered in a 240,000 square-foot complex in Miami, with branch locations in Davie, West Palm Beach, Clewiston, Fort Myers, Fort Pierce, Orlando (CAT/Used forklifts and Link-Belt cranes, and Mulberry (IMT drill rigs, Link-Belt Cranes).