Incident Management Specialist (County ID Program Specialist 1, LG) - Delaware County MH/ID
| Verified Pay check_circle | Provided by the employer$60,186.00 - $71,505.00 per year |
|---|---|
| Hours | Full-time, Part-time |
| Location | Drexel Hill, Pennsylvania |
About this job
$60,186.00 - $71,505.00 Annually
Delaware County, PA
Civil Service Permanent Full-Time
CS-2026-54561-L0755
Local Government
HS Delaware Co Mh/Id Unit
07/23/2026
8/5/2026 11:59 PM Eastern
L0755
80002249
Non Union
LG
LG
88213423
Delaware County MH/ID
Drexeline Plaza, 4990 State Road
Suite 101
Drexel Hill, Pennsylvania
19026
Nicole Jones
610.324.1851
jonesnt@co.delaware.pa.us
Are you detail oriented, organized, and able to manage databases? Do you possess the technical and analytical ability to interpret policy and directives? If you are, then this is the position for you.
Delaware County Office of Intellectual Disabilities (OID) has an immediate opening for a County ID Program Specialist 1 to serve as an Incident Management Specialist. This position is key for maintaining the effectiveness, accuracy, and high quality of services provided. Our teamwork approach to working with various County and State departments is top notch.
We offer a supportive work environment, an excellent benefit package and opportunities for career advancement. If you are interested in this career opportunity, please apply today!
DESCRIPTION OF WORK
With our team, you will be responsible reviewing incidents and investigations involving individuals registered with Delaware County OID. This position has the Home and Community Services Information System (HCSIS) roles of County Incident Manager and Certified Investigator. Your work will help ensure compliance with requirements for incidents and investigations as well as support positive changes for the future.
In this County Intellectual Disabilities Program Specialist 1 position serving as an Incident Management Specialist, you will perform the following duties:
- Review Incident Reports: Analyze initial incidents, allegations, and documentation reported through various methods; make determinations regarding the adequacy of the agency's actions; and ensure appropriate follow-up
- Collaborate with Providers: Work with providers and support coordination organizations to address concerns, review related documentation, and provide technical assistance and training
- Track Incidents and Investigations: Maintain, review, and track incident and investigation data and documentation; coordinate with clerical staff to ensure files are uploaded correctly
- Support Quality Management: Schedule and complete administrative and peer reviews of completed investigations
- Assist Compliance Activities: Participate in statewide and regional meetings to share findings of incident analysis, make recommendations about modifications to policies and procedures, and provide investigation documentation to oversight agencies upon request
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time. No telework for the first six months of employment. After an employee has completed six months of employment and have regular status, there may be opportunities for hybrid work, per the program offices' hybrid schedule. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Drexel Hill. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of professional experience in the field of intellectual disabilities, and a bachelor's degree; or
- An equivalent combination of experience and training.
Other Requirements:
- PA residency requirement is currently waived for this title.
- You must be able to perform essential job functions.
Legal Requirements:
- You must pass a background investigation.
- This p
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