Account Manager

We are looking for an Account Manager to support office operations and customer account activities for a utilities and infrastructure client in Youngstown, Ohio. This contract-to-permanent position is ideal for someone who combines strong administrative skills with experience handling receivables, documentation, and day-to-day coordination across teams. The role offers the opportunity to contribute to a fast-paced environment by keeping records accurate, supporting internal workflows, and maintaining clear, attentive communication with customers and business partners.

Responsibilities:
• Manage incoming account-related documentation and support accounts receivable activities to help maintain timely and accurate payment tracking.
• Prepare, enter, and follow up on work orders while ensuring information is complete and aligned with operational needs.
• Provide broad administrative assistance to the office, including record maintenance, data updates, and general coordination tasks.
• Partner with the estimator and other internal team members to help keep daily assignments organized and moving forward efficiently.
• Maintain accurate customer, vendor, and job-related information within company systems and office records.
• Respond to inquiries from customers, vendors, and internal staff with clear and courteous communication.
• Support relationship management efforts by helping ensure a responsive experience for business clients and stakeholders.• Prior experience in accounts receivable, billing support, or a similar administrative finance role is preferred.
• Proficiency with data entry, standard office applications, and computer-based recordkeeping systems.
• Strong attention to detail with the ability to organize information accurately and consistently.
• Ability to manage multiple priorities while meeting deadlines in a team-oriented office environment.
• Clear and effective communication skills for interacting with customers, vendors, and internal departments.
• Dependable work habits and a strong sense of accountability in daily responsibilities.
• Experience supporting client relationships, inbound inquiries, or business-to-business account activity is a plus.