Customer Service Specialist 2nd shift/Weekends

RemX has an immediate opening for a Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA.

Shift: 12:00pm - 10:30 pm Friday-Monday, training from 8:30 am- 5:00 pm Monday-Friday for 1-week.

Location: 100% onsite in Midlothian, VA

The Customer Service Specialist is responsible for updating and providing shipment updates to customers through different communication channels.

• Update shipment notes with current status via tracking, tracing and monitoring.
• Data entry of customer shipment information into various databases
• Updating and processing billings
• Stay aware of provider updates by monitoring the Web, fax, email and telephone
• Maintain customer and provider files

Qualifications

• High school diploma or equivalent
• 1+ years of relevant experience, transportation or freight forwarding experience preferred but not required
• Ability to manage multiple pressing priorities in a fast paced environment
• Possess excellent verbal and written communication skills.