Lane Systems Lead

The Lane Systems Lead supports Toll Collection and Intelligent Transportation Systems (ITS) operations by providing technical leadership, assigning and overseeing technician work, coordinating projects, conducting training, and ensuring adherence to departmental standards and procedures. This role serves as a key resource for major tolling and ITS initiatives, system maintenance, upgrades, and troubleshooting efforts.

Key Responsibilities

• Lead and support technicians on daily tasks, projects, and emergency responses.
• Monitor technician performance and document progress.
• Review field installations and maintenance activities for quality and compliance.
• Oversee software updates, equipment upgrades, and system maintenance.
• Develop and deliver technical training presentations.
• Research, evaluate, and assist with implementing new technologies and equipment.
• Collaborate with vendors and internal departments to resolve lane and ITS issues.
• Provide project updates, including risks, issues, and recommendations to management.
• Ensure compliance with established IT-Roadway processes, procedures, and safety standards.

Minimum Qualifications

• Associate degree or equivalent combination of education and experience.
• 3-5 years of relevant technical experience.
• Valid driver's license.
• Ability to operate bucket truck controls and work at heights up to 100 feet.
• Ability to load, unload, and move equipment up to 100 lbs. using appropriate lifting equipment.
• Ability to pull trailers as needed.
• Proficiency in Microsoft Office applications.

Preferred Qualifications

• Axis Certification.
• CDL License.
• Linux Certification.
• Experience supporting tolling systems, ITS infrastructure, networking, or field technology environments.

The North Texas Tollway Authority has been connecting North Texans for 25 years, serving one of the fastest growing metro areas in the US. We serve millions of drivers through safe, well-maintained roads, which has brought significant and continued economic growth and development. We were the first tolling agency in the US to use electronic tolling technology with the TollTag. We were also among the first to convert an entire network of roads to cashless tolling (2010). NTTA is dedicated to continuing its legacy as a leader in tolling.