General Maintenance Technician II

The General Maintenance Technician II performs maintenance service and repairs in the areas of plumbing, drywall, texture, tile, carpentry, painting, electrical, cabinetry, laminates, granite, and appliance servicing at a skilled level. This position is knowledgeable in the procedures and safety measures associated with industry and company standards. The role requires at least 1 year of experience in the field or in related areas. This technician is familiar with a variety of these fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks, and a wide degree of creativity and latitude is expected. Worked in a team environment to repair and prepare guest villas. Handle in-house repairs in areas that might include ceramic tiles, painting, repair, and replacement of wallboard systems, carpentry, cabinetry, laminates, and other related fields. Must have a working knowledge of hand and power tools required to accomplish all phases of projects. Must be able to perform highly skilled finish work in cabinetry, wall/floor covering, and finishes, and laminate or granite repair. Replaces glass and roofing and repairs outdoor patios, balconies, and other outdoor woodwork. Perform general maintenance duties as assigned by a leader with minimal supervision. Must be able to follow written instructions and complete documentation associated with unit maintenance.

COMPANY BENEFITS:

• Comprehensive Benefits: Medical, Dental, Vision & Prescription
• Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury
• HSA/FSA
• EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
• 401K with Company Match
• PTO
• Free Meal Per Shift
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• Company Appreciation Platforms & Innovation Contests
• Growth Opportunities & Stability
• Excellent Company Culture

ESSENTIAL DUTIES AND TASKS:

• Handle in-house repairs regarding the removal and replacement of ceramic tiles, painting, repair of or replacement of wallboard systems, carpentry, cabinetry, laminate replacement, and granite repairs.
• Assists guests and staff in the resolution of unit maintenance concerns, complaints, and questions.
• Utilize specific hand and power tools required to accomplish all phases of projects, from rough-in carpentry to trim cabinetry.
• Perform any other duties deemed necessary by the Engineering Manager

EDUCATION and/or EXPERIENCE:

• High school diploma or equivalent in work experience or vocational training.
• At least 1 year of field experience with a trade school is a plus.
• Maintenance with a resort and/or hotel is preferred.
• Bilingual is a plus.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must have a valid Driver’s License and one year of driving experience with that driver's license.

QUALIFICATIONS:

• Must be at least 18 years of age with a valid driver’s license and a minimum of 1 year of driving experience.
• Must meet company-required motor vehicle policy standards.
• Must have the ability to perform skilled work in finish/trim-out construction.
• Specializes in drywall finishing, cabinetry, flooring, and laminate repair.
• Must have high-quality skills in painting, tile repair, plumbing, and electrical.
• Must have a working knowledge of hand and power tools and mechanical aptitude.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

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