Aging Care Management Supervisor 2 (Local Government) - Lebanon County

THE POSITION

The Aging Care Management Supervisor 2 position at the Lebanon County Area Agency on Aging offers a meaningful way to support older adults every day. This role gives you the chance to guide protective service efforts and strengthen the safety of those who rely on help. You will join a team that values leadership, collaboration, and compassion. Step into a role where your direction and care can make a real difference in the community!

DESCRIPTION OF WORK

This position focuses on supervising protective service activities and ensuring that older adults receive safe, appropriate support. The work blends leadership, oversight, documentation, and collaboration with community partners. As an Aging Care Management Supervisor 2, you will perform the following duties:

• Protective Oversight: Oversee investigations, evaluations, and maintenance of protective service cases in compliance with laws and regulations
• Staff Guidance: Train workers on protective service rules and procedures and review performance to support improvement
• Case Review: Monitor ongoing protective service cases and confirm accuracy of Reports of Need for adults of all ages
• Community Coordination: Work with nursing homes, personal care homes, hospitals, law enforcement, and other entities to share information and support consumers
• Program Administration: Update protective service plans, monitor programs with the Pennsylvania Department of Aging, and implement corrective actions as needed
• Scheduling Support: Prepare on-call schedules, ensure coverage, and assist workers with on-call needs during non-working hours

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years of experience in public or private social work; and a Bachelor's Degree; or
• Any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to ma