Patient Scheduling Coordinator

Patient Scheduling Coordinator - Help Improve Access to Mental Health Care!Rural Psychiatry Associates is seeking a Patient Scheduling Coordinator to join our growing team! If you are highly organized, detail-oriented, and passionate about delivering exceptional patient care, this is your opportunity to make a meaningful impact in mental health services.Why Join Us?At Rural Psychiatry Associates, our mission is to provide high-quality mental health care to communities that may not otherwise have access to these essential services. Through both in-person and telemedicine care, we serve patients of all ages across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska in hospitals, clinics, schools, and senior living facilities.As a Patient Scheduling Coordinator, you will play a vital role in ensuring a seamless scheduling process, helping patients access the care they need while supporting our healthcare providers in optimizing their schedules.The Role: What to ExpectLocation: Based in our Grand Forks, ND office.Schedule: Full-time, Monday - Friday.Collaborative Support: Work closely with patients, healthcare providers, and administrative teams to coordinate efficient patient scheduling.Key ResponsibilitiesAppointment Scheduling: Efficiently schedule patient appointments, optimizing provider availability.Patient Communication: Provide exceptional customer service by assisting patients with scheduling inquiries and appointment-related concerns.Record Management: Maintain accurate and up-to-date appointment records while adhering to confidentiality and HIPAA guidelines.Coordination & Follow-Up: Ensure smooth patient flow by coordinating follow-up care and rescheduling as needed.Insurance & Demographics: Accurately input and verify patient demographic and insurance information.Telehealth Support: Maintain a thorough understanding of telehealth technologies to facilitate virtual appointments.Administrative Support: Assist with additional scheduling and clerical tasks as needed.What We're Looking ForHigh school diploma or equivalent required.Experience in scheduling appointments, preferably in a healthcare setting.Strong communication skills, both written and verbal.Attention to detail with the ability to multitask in a fast-paced environment.Proficiency in electronic health record (EHR) systems and general computer skills.Ability to maintain patient confidentiality and adhere to HIPAA regulations.Highly organized, self-motivated, and able to work independently.Strong time management and prioritization skills.Willingness to learn and adapt to new technologies.What We OfferWe prioritize the well-being of our team members just as much as our patients. Our benefits include:Medical, Dental & Vision InsuranceLong & Short-Term Disability InsuranceLife Insurance401(k) Retirement PlanGenerous Paid Time Off (accrual based on hours worked)Paid Holidays 

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