Domestic Operations Agent

Job Description:

Domestic Operations Agent

Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier provider of global transportation, warehousing and logistics services with headquarters in Virginia, multiple offices throughout the United States and an international office in London.

Cavalier Logistics is seeking a full-time Domestic Operations Agent to join our team located in Elk Grove Village, IL. We are looking for a highly motivated self-starter who can offer a high standard of accuracy and customer service to fulfill the client shipping needs. The ideal candidate will assist our customers in every aspect of their shipment from pickup to delivery.

Cavalier is an equal opportunity employer offering a competitive salary and full benefits package including health, dental and vision insurance, 401(k), life insurance and an Employee Assistance Program.


Responsibilities include, but are not limited to:

• Represent the company in a professional and ethical manner
  
• Impeccable customer service
  
• Accommodate clients freight routing needs
  
• Perform cost analysis of services provided by different vendors
  
• Schedule pick-up and delivery of cargo
  
• Preparing and/or proofreading all associated documents
  
• Providing proof of delivery to customers
  
• Share on-call duties with other department members
  
• Work closely with other departments (export/import) to deliver high level of service to customers
  
• Perform other duties that may be assigned

Requirements:

• Strong customer service skills a must
  
• Willing and able to learn new tasks with training provided
  
• Good verbal and written communication skills
  
• Bi-lingual a plus
  
• Strong PC skills including Microsoft Office Suite
  
• Ability to work with demanding deadlines
  
• Ability to work independently as well as part of a team
  
• Must be detail oriented, thorough, accurate, and solve problems efficiently
  
• Must be able to pass a background check

Education:

• Minimum high school diploma or GED

Industry Experience:

• Industry experience a plus, one-year experience preferred

Benefits & Compensation:

• Competitive Compensation Depends on Experience
  
• Health Insurance
  
• Dental & Vision Insurance
  
• Life Insurance
  
• 401(k)
  
• Employee Assistance Program

If you enjoy a fast-paced environment, are a self-starter, have great organizational skills and are a team player - apply for this great position today! We are an equal employment opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.