Warehouse/ Customer Service Associate (Order Pick Up Desk)

We are seeking a Warehouse/ Customer Service Representative to join our Studio41 team! You will be responsible for helping customers by providing product and service information and supporting the sales team.

Responsibilities:

• Handle customer inquiries and complaints
• Process transfers and receiving orders
• Troubleshoot and resolve product issues and concerns
• Document and update customer records with the appropriate teams
• Develop and maintain a knowledge base of the evolving products and services
• Answering phones

​Qualifications:

• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to build rapport with clients
• Previous experience in customer service, sales, or other related fields

Requirements:

• Ability to prioritize and multitask to enter accurate data and type while speaking with customers
• Able to work Saturdays
• Bilingual​ a plus
• Ability to lift 30 pounds+
• Have excellent listening and communication skills
• Have a pleasant phone voice and ability to clearly speak and be understood on the phone
• Remain calm and able to work under pressure when busy and help other team members
• Strong attention to detail and willingness to learn
• Excellent organization and time management skills

Studio41/ Climate Guard Windows & Doors is a Chicago based luxury kitchen, bath and window showroom with one location in Scottsdale, AZ. Our talented design associates specialize in kitchen and bath plumbing fixtures, cabinetry, decorative hardware, window treatments, tile and windows.