Medical Billing Specialist

Medical Biller / Back Office Support

Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Type: Full-time
Work Setting: Personal injury chiropractic clinic

About the Role

We are seeking an experienced, organized, and dependable Medical Biller / Back Office Support team member to join a growing personal injury chiropractic clinic. This unique role combines medical billing responsibilities with hands-on back-office patient support. The ideal candidate has strong medical office experience, excellent attention to detail, and a patient-first approach in a fast-paced clinical environment.

Key Responsibilities

Medical Billing Duties

·         Verify insurance eligibility, benefits, copays, deductibles, visit limits, and prior authorization requirements before appointments.

·         Update patient demographic and insurance information accurately.

·         Explain patient financial responsibility in a professional and helpful manner.

·         Enter charges accurately into the practice management system.

·         Review documentation for completeness and identify missing or incorrect information before claims submission.

·         Use CPT, ICD-10, and HCPCS codes appropriately when applicable.

Claims, Payments, and Accounts Receivable

·         Prepare, review, and submit electronic and paper insurance claims.

·         Monitor claim acceptance, rejection, unpaid, denied, and delayed claim reports.

·         Submit corrected claims and appeals when needed.

·         Post insurance and patient payments accurately.

·         Apply adjustments according to payer contracts.

·         Reconcile payments with EOBs and ERAs.

·         Work aging reports to improve collections and reduce outstanding balances.

·         Communicate with insurance companies regarding claim status and payment issues.

Patient Billing and Administrative Support

·         Generate patient statements and answer billing questions professionally.

·         Collect copays, deductibles, coinsurance, and outstanding balances.

·         Set up payment plans when appropriate and follow clinic collection policies.

·         Coordinate with providers and front desk staff to resolve documentation or insurance issues.

·         Keep payer information current and stay informed of insurance policy changes.

·         Prepare reports related to accounts receivable, collections, denials, outstanding claims, revenue, and aging.

·         Maintain HIPAA confidentiality and accurate, audit-ready billing records.

Back Office / Rehabilitation Support

·         Assist with chiropractor-directed therapies after training is provided.

·         Support patient care during treatments such as electrical stimulation, therapeutic ultrasound, hot pack therapy, and chiropractic therapy support.

·         Prepare treatment rooms, equipment, and supplies for patient visits.

·         Interact with patients in a professional, compassionate, and service-oriented manner.

·         Help maintain a clean, organized, and efficient clinic environment.

Qualifications

·         3+ years of medical office experience preferred.

·         Medical billing experience required; chiropractic billing experience preferred.

·         Personal injury clinic experience preferred.

·         Knowledge of insurance verification, claims processing, payment posting, denials, appeals, and accounts receivable follow-up.

·         Familiarity with CPT, ICD-10, HCPCS, EHR/EMR systems, and billing software.

·         Understanding of Medicare and commercial insurance requirements.

·         Strong computer skills, including Microsoft Office and electronic medical records systems.

·         Excellent organization, multitasking, communication, and customer service skills.

·         Dependable, self-motivated, detail-oriented, and able to work well in a fast-paced clinic setting.

·         No license or certification required.

Why Join This Clinic?

·         Full-time weekday schedule with consistent hours.

·         Competitive pay at $25 per hour.

·         Opportunity to use your medical billing experience while expanding your back-office clinical support skills.

·         Hands-on training provided for rehabilitation support duties.

·         Collaborative clinic environment focused on patient care and injury recovery.

Apply Today

If you are an experienced Medical Biller who enjoys working directly with patients and supporting a busy healthcare team, we encourage you to apply today.