Retail Sales Associate

Retail Sales Associate | Celebrity Authentics (Universal CityWalk Hollywood)

Are you ready to turn your passion for pop culture, movies, and collectibles into an exciting career?

Celebrity Authentics—the premier industry leader in authentic, autographed memorabilia from Hollywood's biggest stars—is seeking an energetic, results-driven Part-Time Retail Sales Associate to join our flagship store at Universal CityWalk Hollywood.

If you thrive in a high-energy environment, love engaging with fans, and possess a natural drive to close sales, this is your opportunity to work at the intersection of entertainment and retail excellence.

Key Responsibilities

• Drive Results: Proactively engage customers, build rapport, and masterfully guide them through high-end purchases to consistently meet and exceed monthly sales goals.
• Deliver White-Glove Service: Welcome guests, identify their unique collecting interests, and resolve any inquiries with exceptional professionalism, tact, and respect.
• Be the Product Expert: Master our exclusive inventory and share the stories behind our world-class authenticated memorabilia.
• Execute Seamless Transactions: Accurately operate POS systems, handle cash and credit transactions, issue receipts, and manage the checkout zone with pristine organization.
• Collaborate & Maintain Standards: Partner with a dynamic team to keep the sales floor visually stunning, fully stocked, and meticulously clean.

What We Are Looking For

• Experience & Drive: Proven sales experience with a competitive edge, a positive attitude, and complete comfort proactively approaching shoppers.
• Communication Powerhouse: Exceptional verbal communication and negotiation skills focused on closing the deal.
• Reliability & Flexibility: Available to work flexible shifts (including days, nights, weekends, holidays, and at least one store closing per week) with reliable transportation to CityWalk.
• Physical Capability: Ability to stand and walk for extended periods, reach overhead, bend, kneel, and safely lift up to 50 lbs without restrictions.
• Prerequisites: Basic computer proficiency, accuracy in handling cash/making change, a high school diploma (or equivalent), and the ability to successfully pass a background check.

Perks & Benefits

• Competitive Hourly Pay plus Sales-Based Commission
• Exclusive employee product discounts
• Free parking at Universal Studios