Application Manager, Order Management

**Summary:** Meta's Enterprise Products team is seeking an Oracle Order Management Application Manager to champion the platform in partnership with Supply Chain and Commerce workstreams. This is a functional, hands-on configuration role for someone deeply fluent in Oracle Fusion Order Management as the primary platform, with working knowledge of Global Order Promising (GOP) as a complementary capability. This role will support Meta's end-to-end order-to-fulfillment operations—spanning AR/VR consumer hardware, B2B channels, and direct-to-consumer commerce—ensuring order lifecycle processes, pricing, promising, and fulfillment workflows are optimized, scalable, and aligned with Meta's go-to-market timelines and multi-channel distribution requirements. **Required Skills:** Application Manager, Order Management Responsibilities: 1. Drive strategic and tactical initiatives within the Supply Chain and Order Management domains for Meta's AR/VR systems, collaborating with Product Managers, Business Stakeholders, Engineering Managers, and cross-functional teams 2. Oracle Order Management Ownership (Primary): Serve as the functional lead for Oracle Fusion Order Management, ensuring the platform is configured and optimized to support order capture, pricing, fulfillment orchestration, shipping execution, backlog management, and returns—delivering a reliable, well-configured experience across all order channels 3. GOP Functional Support (Secondary): Provide configuration and operational support for Global Order Promising (GOP/HVGOP), including ATP rules, sourcing rules, promising strategies, and supply-demand visibility to ensure accurate delivery commitments across Meta's global fulfillment network 4. Configure, set up, and update applications in both Fusion Cloud and proprietary in-house software solutions. Provide SME support for Order Management, Pricing Strategy, Shipping, Inventory, HVGOP, ATP, EDI, Backlog Management, Point of Sales, BOPIS, Endless Aisle, and ICTO in Oracle Fusion 5. Apply expertise in Oracle ERP Fusion Applications (Order Management, Inventory, Manufacturing, Shipping, and Integration) 6. Execute in-depth data analysis using complex SQL queries to understand OM and supply chain data models, and identify and resolve root causes of bugs 7. Efficiently triage and manage production support tickets related to configuration, implementation, function, or process 8. Design and integrate Oracle EBS/Cloud with various technology platforms, including third-party and legacy systems 9. Write processes in Fusion, adhering to source control and code review standards 10. Technical Leadership Areas 11. GOP Enablement: Enable GOP for multi-country rollout, ensuring seamless order processing and fulfillment 12. Back-to-Back Supply Chain Flow: Enable back-to-back supply chain for Rx orders (Order Management, Inventory, Purchasing, Shipping, and Execution) 13. Price Management: Configure and maintain price management workflows, including pricing rules, price lists, and pricing strategy integration within Oracle Fusion 14. B2B Partner Onboarding: Drive customer onboarding playbooks for B2B partners **Minimum Qualifications:** Minimum Qualifications: 15. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 16. 7+ years of experience driving solution design & deployment in Oracle Fusion Order Management, with demonstrated hands-on functional and technical configuration experience including order orchestration, fulfillment workflows, DOO, pricing, shipping, and backlog management 17. 3+ years of experience supporting Global Order Promising (GOP/HVGOP) or equivalent ATP/promising platforms, including sourcing rules, supply-demand modeling, and promising strategy configuration 18. Strong SQL proficiency with the ability to execute complex queries against OM and Supply Chain data models for troubleshooting and root cause analysis 19. Prior ownership of Oracle Fusion administration, including security, user access, workflow configuration, and process extensions 20. Supply Chain and Commerce domain experience with experience translating business objectives into technical solutions within a multi-channel, high-volume order environment 21. Experience navigating technical ambiguity by defining requirements, evaluating trade-offs, and driving solutions forward 22. Experience identifying and addressing product quality issues, monitoring platform health, and delivering solutions with measurable time-to-value improvements **Preferred Qualifications:** Preferred Qualifications: 23. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) 24. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) 25. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies 26. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies 27. Oracle Fusion Cloud certification(s) in Order Management, Supply Chain, or related tracks 28. Fluency with different integration mechanisms (EDI, REST/ SOAP APIs, FBDI, BIP) and custom tools leveraging Oracle Fusion APIs and extensibility frameworks 29. Experience with shipping carrier integration platforms (e.g., Aftership), including EDD, global tracking, and rate shopping capabilities 30. Experience articulating and influencing Oracle OM/ERP best practices in partnership with supply chain operations, commerce, and engineering stakeholders 31. Demonstrated ability to integrate AI tools to optimize/redesign order management workflows and drive measurable impact (e.g., improving accuracy, fulfillment efficiency, backlog reduction). Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) 32. Experience supporting commerce operations for consumer electronics, hardware, or AR/VR product lines across D2C and B2B channels 33. Experience with BOPIS, Endless Aisle, ICTO, and omnichannel fulfillment configurations in Oracle Fusion 34. Experience with Oracle EBS-to-Cloud migration or coexistence architectures **Public Compensation:** $168,000/year to $230,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.