Data/Intake Specialist

We are looking for a detail-oriented onsite Data/Intake Specialist to join our team in Hawaii on a Contract to permanent basis. In this role, you will help ensure information is captured, verified, and maintained accurately so business operations can run smoothly. The ideal candidate brings strong data entry experience, sound judgment when handling discrepancies, and a detail-oriented approach to working with sensitive records. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800.

Responsibilities:

• Process incoming information in a timely manner, ensuring each submission is reviewed for accuracy and routed correctly.

• Enter and update records across databases, spreadsheets, and related systems with consistent attention to detail.

• Verify data for completeness and reliability by conducting routine audits and checking for missing or conflicting information.

• Investigate entry issues, correct inaccuracies, and follow up with appropriate contacts to resolve outstanding questions.

• Partner with internal teams to confirm documentation details and obtain any additional information needed for proper record handling.

• Protect confidential materials by following established security and privacy practices when managing sensitive data.

• Create and update process documentation to support clear, consistent intake and recordkeeping procedures.

• Contribute to improved data management standards by recommending practical enhancements to workflows and daily practices.

• Provide cross-functional support to teammates as priorities shift and additional administrative assistance is needed.

• At least 3 years of experience in data entry, intake processing, or a related administrative support role.

• Demonstrated ability to maintain a high level of accuracy while working with large volumes of information.

• Experience with data entry tools, spreadsheets, and database systems used for record maintenance and reporting.

• Experience answering phones and handling multiple call lines

• Working knowledge of accounts payable, accounts receivable, and account reconciliation processes.

• Strong written and verbal communication skills for coordinating with internal stakeholders and clarifying record details.

• Ability to identify inconsistencies, troubleshoot data issues, and take corrective action efficiently.

• Proven ability to handle sensitive information with discretion and follow confidentiality standards.