Team Member / Manager

We are seeking a manager to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive ice cream shop revenue. Staffing & Scheduling (STARBUCKS EMPLOYEES welcome )

Responsibilities:

• Welcome and identify customer needs while in the ice cream shop
• Explain products and services to customers
• Monitor inventory to ensure product is in stock
• Enter and process customer orders
• Investigate and resolve customer complaints

Qualifications:

• Previous experience in sales, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Ability to build rapport with customers
• Excellent written and verbal communication skills
• Strong skills with POS systems.
• Leadership qualities, making decisions that are needed for the business
• Scheduling potential events
• at least 3 plus years in a mgr or supervised roll

A custom ice cream shop developing a new brand. This will be a fun environment.