Customer Service Representative

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the parts and services
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to stay organized
• Ability to use time management and stay on task.

Guru Electronics is an appliance repair company based out of Bonifay, Fl. Servicing the Panhandle of Florida, Mobile, Al, Montgomery, Al, South Alabama, and Mississippi.