Marketing Coordinator - Restaurant Group #ZMD 3558142

Position Overview

A growing hospitality brand is seeking a Marketing Coordinator to help support day-to-day marketing initiatives across digital channels, social media, guest reputation management, and local restaurant marketing efforts.

This role works closely with marketing leadership and cross-department teams to help bring marketing programs to life. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced restaurant environment while supporting both digital marketing initiatives and in-restaurant campaigns.

This is a hands-on role that requires strong communication, organization, and digital marketing skills.

Core Responsibilities

Social Media & Digital Content

• Assist with planning, creating, and scheduling content across major social media platforms including Instagram, TikTok, and Facebook
• Help develop engaging content that highlights menu items, guest experiences, and brand storytelling
• Maintain content calendars and ensure consistent posting schedules
• Track engagement and provide basic insights on performance trends

Guest Feedback & Online Reputation

• Monitor guest reviews and comments across platforms such as Google, Yelp, and other review sites
• Respond to feedback in a professional and timely manner
• Escalate service concerns or operational issues to the appropriate internal teams
• Support initiatives focused on improving overall guest satisfaction and brand perception

Marketing Campaign Support

• Assist with the rollout of marketing campaigns, promotions, and new menu launches
• Coordinate with creative partners and vendors on photography, design, and marketing assets
• Help distribute marketing materials across restaurants and digital platforms

Restaurant Marketing & Community Engagement

• Provide support for local marketing programs including community partnerships, events, and fundraising initiatives
• Coordinate in-store marketing materials such as signage, promotional displays, and menu graphics
• Serve as a resource for restaurant teams needing marketing tools or materials

Marketing Operations

• Maintain project timelines, marketing calendars, and digital asset libraries
• Assist with reporting and campaign performance tracking
• Support email marketing programs and loyalty communications when applicable

Restaurant & Guest Experience Exposure

• Participate in occasional restaurant shifts or training experiences to gain familiarity with menu offerings, service standards, and the overall guest experience
• Use operational insights to ensure marketing efforts remain authentic and aligned with the brand experience

Qualifications

• 1 to 3 years of experience in marketing, social media, digital marketing, or hospitality marketing preferred
• Strong written communication and guest service skills
• Familiarity with major social media platforms including Instagram, TikTok, and Facebook
• Comfortable working with spreadsheets and basic reporting tools
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Restaurant or hospitality experience is a plus

Ideal Candidate Traits

• Creative thinker with an eye for visual storytelling and content creation
• Comfortable collaborating with designers, agencies, and external partners
• Self-starter who enjoys working in a collaborative team environment
• Passionate about food, hospitality, and delivering great guest experiences

What This Role Offers

• Opportunity to grow within a rapidly expanding hospitality brand
• Collaborative and supportive leadership environment
• Career development within restaurant and hospitality marketing
• Competitive compensation and benefits
• Complimentary meals during shifts

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Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.

Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.

Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.

Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.

Lastly, we know what it takes and how to match the right candidate to the right client.