Agency Service Representative

We are seeking an Agency Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

The Mitchell Wettstein Allstate agency is growing and expanding rapidly here in Colorado. We are a family owned local agency that offers Property, Casualty, Life and Retirement products to our customers. We consistently rank as one of the top agencies in Colorado every year. We offer coaching and training to help meet your personal and professional goals. We look forward to meeting you and finding out if our agency is the right fit in your career search.