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Provided by the employer
Verified Pay check_circle $80,000 per year
Hours Full-time
Location Carrollton, Texas

About this job

Job Description

Job Description
We are seeking a high-energy Customer Experience Manager in Carrollton, TX to lead a team of customer service professionals supporting customers by phone and email. The ideal candidate will have previous call center leadership experience, preferably within the automotive, auto parts, HVAC, plumbing, or related distribution industries, along with strong skills in conflict resolution, time management, organization, and team leadership. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about delivering an exceptional customer experience.
 
Requirements:
  • Minimum of 3-5 years’ experience in call center management
  • Automotive, auto parts, HVAC, plumbing, or related distribution industries
Hours: Monday through Friday, 8:00am to 5:00pm
 
Benefits:
  • Medical, Dental, Vision
  • 401K with company match
  • Quarterly Profit Sharing Bonus
Compensation:  $80,000 annually 
 
For immediate consideration, apply now!
DB914049730 

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Posting ID: 1284780191 Posted: 2026-08-29 Job Title: Customer Manager