Fine Jewelry Manager, Pawn Manger

The Fine Jewelry Manager / Pawn Manager will oversee daily operations within a high-volume, family-owned store with over 25 years in a prime location. Integrity and a strong work ethic are essential in leading a medium-sized team to maintain excellent customer service and efficient store management. This role reports directly to the owner and offers flexibility alongside a positive work environment with performance-based bonuses.

Responsibilities

• Lead and manage a team of 6-15 staff members
• Oversee daily store operations and ensure smooth workflow
• Control inventory, including ordering and record keeping
• Resolve customer disputes promptly and professionally
• Schedule and train employees to uphold service standards
• Monitor sales performance and drive sales oversight

Preferred Qualifications

• 3+ years managing a jewelry or pawn shop
• Proven experience in inventory management
• Strong customer service skills
• Sales management expertise
• Demonstrated team leadership abilities