Customer Service Sales Representative

JOB DESCRIPTION

The Specialty Sales Representative is responsible for developing and managing an assigned sales territory. This role will identify new business opportunities, maintain strong relationships with healthcare providers, and effectively present product information to enhance brand awareness and drive performance.

The Specialty Sales role requires strong interpersonal skills, an understanding of the healthcare market, and the ability to meet and exceed sales targets.

RESPONSIBILITIES

·       Effectively educate and engage healthcare professionals about clinical evidence, approved indications, and product efficacy/safety profiles to support on-label prescribing for patients

·       Work independently to drive sales performance and ensure sales goals meet or exceed territory expectations

·       Prioritize time and effort to ensure total coverage of appropriate physician targets based on opportunity and potential through in-person discussions

·       Develop and maintain in-depth knowledge of market, demographic, and clinical care information relative to assigned territory

·       Anticipate potential barriers to achievement of goals and proposes responsible solutions for success

·       Promote and sell products to current and potential healthcare providers within a defined geography

·       Build credibility and trust through consistent follow through, value-based interactions, and strong working relationships with physicians and healthcare providers.

·       Understand and comply with pharmaceutical industry guidelines and regulations and apply high ethical standard in day-to-day work

EDUCATION AND EXPERIENCE

·       Bachelor's degree from an accredited college or university

·       Minimum two years of experience in field-based sales or direct client engagement, with documented success in meeting performance goals; pharmaceutical, specialty, or healthcare experience is preferred

·       Experience contributing to new initiatives, product launches, or growth-focused environments is a plus

QUALIFICATIONS

·       Demonstrated ability to prioritize, execute, and ensure timely follow-through in a fast paced environment

·       High sense of urgency with regards to customer service

·       Some knowledge of pharmaceutical and/or healthcare products and industry preferred

·       Strong business acumen and ability to identify market opportunities and take action

·       Sales experience in a performance based, quota-driven role preferred

·       Proficient in using CMR systems and other technologies to drive effective planning and execution

·       Must maintain a high degree of integrity and be highly ethical at all times

ADDITIONAL REQUIREMENTS

·       Candidate must live in the territory

·       Ability to travel within the assigned territory; overnight travel may be required – depending on territory

·       A valid driver’s license and clean driving record

Collaborative Environment: Work alongside a dedicated, supportive team focused on innovation
Growth Opportunities: We invest in our employees’ professional development, offering ample opportunities for learning and career advancement
Competitive Compensation: We provide a comprehensive benefits package and a competitive salary commensurate with experience
Family-Oriented Culture: As a family-owned business, we foster a sense of teamwork, respect, and flexibility that helps everyone succeed