Retail Associate

We are a small and growing retail and e-commerce business in the micro-mobility space (e-scooters, ebikes, etc).

We have a retail store and warehouse centrally located in Los Angeles where we fulfill online and in-store purchases. We are seeking a Retail Associate to interact with customers on the phone and in-person and to help process orders in the warehouse. This person will have the following responsibilities:

• Greet and assist in-person customers
• Answer phone calls
• Fulfill orders by retrieving and preparing items for shipment
• Regularly lift up to 50 lbs. or more
• Safely operate electric stacker, manual and electric pallet jacks for lifting / moving heavier items
• Preserve safe and clean work environment
• Assemble products for customers picking up in-store

This position is full-time, approximately 32 to 40 hours per week depending on the employee's preference and seasonal needs of the business. Work schedule is 9am to 4pm with the possibility of extending hours during certain periods. Saturday will be part of the 5-day work week.

Qualifications / Skills:

• Previous experience in sales, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Ability to build rapport with customers
• Excellent written and verbal communication skills (Spanish a plus)
• Team-oriented / gets along well with co-workers
• Punctual
• Organized
• Dependable
• Flexible
• Physically able to lift 50 lbs. or more

Segway Los Angeles is Southern California’s leading electric mobility retailer and service provider. From cutting-edge e-scooters to premium e-bikes, we specialize in next-generation personal transportation. Based in the heart of LA, we offer a dynamic environment with a startup spirit backed by a trusted global brand.