Guest Service Representative
•Today
| Verified Pay check_circle | Provided by the employer$13 - $15 per hour |
|---|---|
| Hours | Full-time |
| Location | Virginia Beach, Virginia |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $0.83 per hour more than the average pay for similar jobs in your area.
$11
$13.17
$14.00
$14.3
About this job
Job Description
Job Description
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are seeking a positive, friendly Guest Service Representative to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Must have open availability. Must be 21 to apply.
We are seeking a positive, friendly Guest Service Representative to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Must have open availability. Must be 21 to apply.
Responsibilities
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
- Open availability
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1284865686 Posted: 2026-08-05 Job Title: Guest Service Representative
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