Vehicle Delivery Tech Specialist

Vehicle Delivery and Technology Specialist at Sentry Lincoln, 4100 Mystic Valley Pkwy, Medford MA 02155

• Provide exceptional customer service by providing technology support both during the sales process and at/after vehicle delivery.
• Role of this position is comparable to that of an Apple Genius Bar staffer. You should really enjoy figuring out all of the new technologies in today’s vehicles, well beyond just syncing a phone, and patiently teaching that information to other people.
• Demonstrate in-depth knowledge of Lincoln products, including their advanced technology features, to educate customers during delivery
• Coordinate schedules efficiently to ensure timely and convenient service for clients
• Conduct thorough vehicle walkthroughs with customers, explaining vehicle features and functionality in a clear and concise manner
• Assist customers in setting up and personalizing their vehicle's technology systems, including the Lincoln Way app, BlueCruise automated driving technology, and in-vehicle applications
• Collaborate with the sales team to ensure seamless communication and a smooth handoff process between sales and delivery
• Maintain a professional appearance and demeanor at all times, representing Sentry Lincoln with integrity and professionalism
• Possess excellent communication skills, attention to detail, and the ability to adapt to various customer needs and preferences
• Enjoy schedule flexibility and competitive benefits as part of the Sentry Lincoln team, including opportunities for professional development and advancement.

Compensation range: $55,000 to $70,000 depending on skills and experience

• Industry-leading benefits include health & dental, short & long term disability insurance, life insurance, paid vacation, and 401(k) plan
• Women and men are both encouraged to apply. We are an equal opportunity employer.
• A valid drivers’ license is REQUIRED and we do conduct a background check.
• Sentry strives to maintain a drug free workplace. All offers of employment contingent on a drug screen for substances illegal in Massachusetts.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program