Beverage Merchandising and Delivery Specialist

Join Farmer Brothers and Keep Workplaces Brewing

We’re looking for a Beverage Merchandising and Delivery Specialist who thrives on customer interaction, keeps equipment and stations to spec, and grows sales while providing reliable route relief. If you enjoy autonomy, hands-on work, and helping customers love their coffee program, this role is for you.

Your Impact

• Own route relief assignments and deliver outstanding service to every customer on the daily schedule.
• Deliver, stock, rotate, and merchandise coffee, tea, and related products; uphold beverage station standards at each stop.
• Perform at least one CQC (Cup Quality Check) per day; keep equipment clean and operational.
• Proactively alert the Area Sales Manager (ASM) to service gaps, dissatisfaction, or process inefficiencies.
• Manage invoices, inventory, and collections each day while running a route.
• Increase Revenue per Stop by closing distribution voids on core items, executing seasonal/LTO promotions, and carrying out pricing actions.
• Assist with inventory cycle counts, warehouse activity, and customer-specific tasks as needed.
• Learn essential brewing equipment skills to make basic repairs and adjustments.
• Follow the Farmer Brothers Way to Sell on every call to deepen loyalty; make additional sales calls when time allows.
• Support broader operations such as warehouse work, accounts receivable collections, and customer service.

Work Schedule

Monday–Friday, 7:00 a.m. – 3:30 p.m., with overtime when required.

Driving Requirements

• Valid Driver’s License required.
• Must be able to complete a successful DOT physical.

What You Bring

• High School Diploma or equivalent (required).
• Route delivery experience welcomed; customer service background preferred.
• Foodservice experience is a plus.
• Clean, reliable driving record.

Skills to Succeed

• Mechanical aptitude with company hardware/software.
• Customer-focused communicator who listens actively and responds effectively.
• Goal-aligned, decisive, and business-minded.
• Proactive at spotting problems and opportunities; strong independent work style.
• Relationship builder who creates trust with customers and teammates.

Pay Transparency and Benefits

Farmer Brothers is committed to transparent, equitable pay practices. Base compensation is determined by experience and qualifications. We also apply location-based salary adjustments; in higher-cost markets, employees may receive a geographic premium based on market data and local conditions. If applicable, your exact pay will be reviewed during the hiring process according to your work location.

• Competitive benefits package, which may include medical coverage, retirement plans, and paid time off.
• Our Paid Time Off (PTO) program provides at least the amount of leave/pay required by applicable state or local laws.
• Have questions about compensation or geographic pay? Please contact Farmer Brothers Human Resources.

Equal Opportunity

Equal Opportunity Employer / Veterans / Disabled