Asst. Scheduler / Scheduler - Touching Hearts at Home Exeptional Care

Assistant Scheduler / Scheduler

Job Type: Full-time

Salary: Commiserate with experience and 90-day review period

Touching Hearts at Home Gainesville is seeking an Assistant Scheduler / Scheduler. Applicant must be able to answer phones, take messages, and log all inquiries into healthcare software. Candidate is also responsible for recruitment of exceptional CarePartners (caregivers), scheduling interviews, onboarding/orienting new CarePartners, and maintaining all CarePartner trainings, certifications, employee files and records. In addition, this position will work closely with Scheduler to ensure that all CarePartners and clients are staffed properly and exceptionally well. This position will work in conjunction with CEO/Owner & the Executive Director. Monthly nights and weekends are required to cover on-call phones (schedule rotates weekly and hours will always be compensated).

Applicant must be able to answer phones and email communications professionally and in a timely manner, utilize healthcare software to log all data and caregiver information, schedule CarePartners and confirm all shifts with phone calls, monitor shifts and clock-ins, create & review care notes and support all CarePartners. In addition, this position will assist with clerical & office-related tasks and will work on other duties & events as assigned.

Applicant should be comfortable working as part of a very dedicated & motivated team in a face-paced office environment and have a passion for our mission of providing exceptional care for seniors, adults, and adults with disabilities.

Required skills and qualifications:

· High school diploma or General Education Degree (GED) required

· Must pass a State background check**

· Must be comfortable utilizing a computer and phone in a professional manner

· Must have knowledge and working capability of PCs, including Microsoft Word and Excel. Experience utilizing healthcare software is a plus.

· Ability to organize and manage time effectively and effectively.

· Ability to read, take and follow instructions from supervisors and office policies & procedures, as well as being detail-oriented, very organized, proactive, and able to keep accurate and up-to-date information, records and data.

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Job Type: Full-time

Pay: $14.00 - $17.00 per hour

COVID-19 considerations:
Touching Hearts at Home keeps the health & safety of our staff & clients as our #1 priority. As such, we are vigilant about following all local, state and national laws/codes and CDC guidlines.

Touching Hearts at Home is committed to helping older adults, seniors, and people with disabilities enhance their quality of life, maintain their integrity and remain at home for as long as possible.

Touching Hearts at Home strives to be the best in-home health care provider in North Central Florida. We dedicate ourselves to setting the standards of excellence in our industry, being an advocate for seniors, and we are committed to giving back to the communities in which we serve.