Shipping Coordinator
| Verified Pay check_circle | Provided by the employer$20 - $23 per hour |
|---|---|
| Hours | Full-time |
| Location | Corona, California |
Compare Pay
Verified Pay check_circleProvided by the employer$15.38
$18.05
$21.50
$24.49
About this job
Job Description
Key Responsibilities:
Respond to customer inquiries via phone, email, and/or live chat in a professional and timely manner
Assist with order processing, tracking, and returns
Maintain accurate customer records and update information in the system
Work closely with other departments (sales, logistics, and warehouse) to resolve customer issues
Handle complaints or product/service issues with empathy and efficiency
Provide product information and support to customers as needed
Ensure a high level of customer satisfaction through excellent service
Requirements:
Prior customer service experience preferred
Excellent communication skills (verbal and written)
Strong problem-solving abilities and attention to detail
Comfortable using computers, order systems, and email tools
Ability to multitask and work in a fast-paced environment
Must have good attendance and be dependable
Bilingual skills are a plus, but not required
Long-term position.
Position hourly range is $21-$23 or negotiable.
941 Mission Blvd, Suite L, Ontario CA 91762
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