Business Analyst

Job Title: Business Analyst – Healthcare Technology Systems (Remote)

Location: Remote (US) Must reside in Eastern or Central Time Zone
Employment Type: Contract / Contract-to-Hire
Industry: Healthcare Technology / SaaS

Eligibility Requirements

• Due to client data security and compliance requirements, candidates must be U.S. Citizens.
• Must reside in the Eastern or Central time zone.

Overview

Our client, a healthcare technology organization, is seeking a Business Analyst to support ongoing platform initiatives, working across cross-functional teams to translate business needs into clear requirements and drive Agile delivery. The ideal candidate is comfortable operating at the intersection of business analysis, quality assurance, and Agile process leadership, and has experience working within healthcare or healthcare-adjacent SaaS environments.

Responsibilities

• Gather and document business requirements from stakeholders across product, operations, and technical teams
• Translate requirements into user stories, acceptance criteria, and process flows for development and QA teams
• Facilitate Agile ceremonies including sprint planning, backlog grooming, sprint review, and retrospectives
• Support the transition or refinement of Agile/Scrum practices across cross-functional teams
• Perform gap analysis between current state and desired state business processes
• Partner with QA to develop test cases, support UAT, and validate system changes against business requirements
• Create and maintain requirement traceability, Jira/Confluence documentation, and release notes
• Support integration testing and troubleshooting across SaaS platforms, APIs, and data feeds
• Communicate project status, risks, and milestones to stakeholders and leadership

Required Qualifications

• U.S. Citizenship required due to client compliance requirements
• Must reside in EST or CST time zones
• 4+ years of experience as a Business Analyst, ideally within healthcare or healthcare-adjacent SaaS environments
• Strong hands-on experience with Agile/Scrum methodology, including leading or supporting transitions from Waterfall to Agile
• Proficiency in Jira, Confluence, and related requirements/documentation tools
• Experience with user story development, acceptance criteria, and backlog management
• Comfortable working across BA, QA, and development functions
• Strong written and verbal communication skills, comfortable presenting to both business and technical audiences

Preferred Qualifications

• Experience with integration testing, API/JSON validation, or SaaS platform testing
• Familiarity with claims, enrollment, or healthcare payer processes a plus but not required
• Certification in Business Analysis (CBAP, CCBA) or Agile (CSPO, PMI-PBA, ICP-ATA)
• Experience mentoring or training BA/QA team members

Soft Skills

• Comfortable working independently in a remote, distributed team environment
• Strong stakeholder management across cross functional groups
• Detail oriented with the ability to manage multiple concurrent workstreams