Warehouse Customer Service Representative

Luxor Staffing is hiring a Warehouse Customer Service Representative paying $17.50 per hour with 1st shift available. Weekly pay, possible overtime, optional direct deposit, benefits from day 1 on the job and much more!

1st shift: Monday-Friday - 9am – 6pm

Job duties:

· Stable experience in an office setting in the manufacturing/distribution industry required

· Answer inquiries via phone, email, chat & fax, responding to all inquiries in a professional and timely manner

· Timely processing of orders and precise data entry

· Ability to identify and resolve issues in regard to shipments and/or order processing

· Build rapport with each customer; Actively listens to customer's requests and needs

· Handles each call until resolution is reached, including follow-up to ensure actions promised are completed

· Resolve problems by clarifying issues; research & explore answers and alternative solutions; implement solutions; escalate unresolved problems

Skills and Qualifications

· Ability to establish and maintain a positive and professional relationship with clients, co-workers and visitors

· Prior customer service, data entry, or call center experience

· Strong organizational and follow-up skills a must

· Ability to multi-task and easily change gears

· Strong interpersonal and written / verbal communication skills

· Professional and customer friendly phone etiquette

· Team-oriented mindset and strong work ethic

· Microsoft Office

Luxor Staffing offers a corporate staffing experience, yet we provide the hands-on service normally expected only from a small, locally-owned firm. Established in 1999, Luxor now has 25 offices in Texas, Ohio, Pennsylvania, Florida, Georgia, North Carolina and Tennessee. We are high-volume experts, specializing in staffing shifts of 300 or more employees, 24 hours a day, 7 days a week.

Our management team brings well over a century of combined staffing industry expertise to the table—you can be assured that whatever your needs, we have done it before and we do it the best. Luxor's leadership team stands on a legacy of delivering effective solutions. No matter what staffing obstacles you face, we offer the leverage you need to run and grow your business.