Registered Nurse Liaison I - Acute Physical Rehab - Relocation Required

This job requires relocation.

Description\n
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Summary:

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Using discretion and independent judgment, the Clinical Liaison serves as the primary liaison to designated health care facilities, maintaining communication and performing on-site patient evaluations. The Clinical Liaison is actively involved in Marketing by one-to-one contacts and professional education. This position does require interaction with adult and geriatric patients. Age-specific experience and/or special training and/or expertise is required to serve this population. The Clinical Liaison shall meet criteria as outlined in the departmental competency shills check list. Involves provision of patient care/service to older adolescent, young adult, adult, and geriatric patients.

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Responsibilities:

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• Communications\n
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  • Demonstrates positive, informative interaction with ancillary departments, co-workers, and physicians.
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  • Demonstrates positive informative interaction with patients and families.
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  • Demonstrates positive informative interaction with health care professionals and potential referral sources.
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  • Uses effective, proper telephone communication during telemarketing calls, family and patient contact.
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  • Serves as a multi-disciplinary resource person for customers while displaying professionalism and maintaining confidentiality.
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  • Presents evaluations at daily interdisciplinary admissions team meetings and as needed complete and informative
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•  Admission Referrals\n
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  • Initiates most of the Interdisciplinary Admission assessment once the patient is deemed appropriate for admission. 
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  • Works in collaboration with the Business Office personnel, ensures all necessary pre-admission paperwork, insurance verifications and other matters are completed prior to admission.
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  • Accepts incoming calls and answers questions regarding referrals, if necessary.
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  • Receives referrals and arranges evaluations; reviews chart; obtains financial information as necessary from chart.
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  • Assesses patient's suitability for hospitalization.
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  • Interviews patient and family to gather information and determine special needs.
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  • Adheres to admission criteria; presents potential patients for approval at admission screening.
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  • Coordinates business and medical information with facility departments prior to patient admission.
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  • Coordinates pertinent data with admitting office personnel; interprets relevant facility policies to patient and family (ex. Financial information, patient handbook.)
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• Market Contacts\n
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  • Demonstrates flexibility in scheduling daily activities to ensure maximum market penetration of territory.
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  • Exhibits at conferences and/or sales/marketing events to inform health care providers and the community of the DHS.
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  • Reinforces awareness and understanding of long term acute care and Dubuis Hospital among the medical community and general public.
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  • Participates in community activities, promoting the hospital.
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  • Identifies customers and makes calls to appropriate referral sources including payer. 
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  • Makes daily contacts with area hospitals re: vacancies via fax/phone.
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  • Generates monthly report of contacts.
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• Market Research\n
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  • Designs and generates reports relative to patient demographics, market share, and significant trends.
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  • Conducts marketing research and analysis activities to ensure that the hospital is competitive in the marketplace, on a local, regional, and national basis.
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  • Provides data for use in feasibility studies.
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  • Provides data for use in strategic and operational planning for Dubuis Health System.
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• Other duties as assigned.
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Requirements:

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Education/Skills

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• Graduate of an accredited school of nursing
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Experience

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• Three to Five years experience in insurance, utilization review or case management preferred.
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• Requires the ability to work independently and to prioritize responsibilities; an outgoing personality, assertiveness, the ability to deal with various levels of clients; and effective verbal and written communication skills.
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Licenses, Registrations, or Certifications

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• Current Texas State RN license
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• CPR (American Heart Association)
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• CCRN, Rehabilitation Certification or Critical Certification preferred
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Work Schedule:

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5 Days - 8 Hours

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Work Type:

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Full Time

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