Business System Consultant IV/Paralegal

We are looking for an experienced Bus Syst Consultant IV to provide lead-level support for a legal technology environment centered on litigation readiness, legal hold administration, and e-discovery operations on a Remote basis. This long-term contract position will partner with Legal, IT, Digital Forensics, vendors, and business stakeholders to improve application performance, guide complex initiatives, and strengthen end-to-end system processes. The person in this role will act as a trusted advisor on business systems strategy, balancing project leadership, operational issue resolution, and user enablement across a high-visibility platform.

Responsibilities:

• Lead complex legal systems initiatives by defining scope, organizing deliverables, and guiding project activity from planning through post-launch review.

• Partner with Legal, IT, Digital Forensics, vendors, and business teams to translate operational needs into practical system improvements and scalable solutions.

• Prepare and maintain project materials such as timelines, requirement documents, estimates, status updates, and risk-tracking artifacts.

• Evaluate system and process challenges using data, stakeholder input, and business context to recommend effective enhancements.

• Facilitate review sessions and decision-making meetings to confirm alignment with business needs, technical standards, and usability expectations.

• Coordinate communications for project milestones, issue escalation, scope updates, rollout planning, and implementation readiness.

• Serve as a knowledgeable resource for application support by investigating escalated issues, driving resolution, and addressing infrastructure-related concerns when needed.

• Support user adoption through training planning, documentation development, and delivery of guidance for new processes or system capabilities.

• Research market practices and emerging approaches in legal technology to help inform process improvement and future project direction.

• Demonstrated experience leading medium to large business systems projects with significant complexity, risk, and cross-functional involvement.

• Strong background working with legal operations platforms, including tools that support legal hold, e-discovery, and litigation preparation activities.

• Ability to gather business requirements, assess technical options, and communicate recommendations clearly to both business and technology audiences.

• Proficiency in project documentation, process mapping, reporting, and presentation development using Microsoft Excel, Word, and PowerPoint.

• Excellent communication and stakeholder management skills, including the ability to work effectively with vendors, partners, and senior leadership.

• Experience developing training content, supporting implementation efforts, and guiding users through process or system changes.

• Knowledge of process improvement methods and best practices for application governance, issue resolution, and operational support.

• Strong leadership, consulting, and organizational skills with the ability to mentor others and manage competing priorities effectively.

Experience with Exterro and or Relativity is required.