Scheduling Coordinator

Job Summary:

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Marlton, NJ office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities:

• Scheduling patient appointments in adherence to Provider availability/area.

• Prioritize urgent appointment task and schedule them accordingly

• Assures that all messages are completed and distributed appropriately

• Reschedules patient appointments as needed

• Reviews and updates patient insurance information

• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service

• Displays excellent communication skills

• Reaches out to referring sources for patients expressing difficulty with scheduling

• Updates account information at the point of scheduling

• Maintains provider daily appointment quota

• Have new patients scheduled within 3-5 business days

• Insurance preauthorization

• Places calls to the patients for the providers when needed

• Handles voicemails daily and ensures all inquiries are handled properly

• Correctly notate patient charts to maintain up to date accuracy

Qualifications:

• High School Diploma / GED required; Associate or Bachelor's Degree preferred

• Administrative healthcare experience preferred

• Attention to detail

• Ability to navigate several software databases throughout the day

• Maintain a calm and pleasant demeanor with patients and staff

• Effective communication across various mediums of communication with staff and patients

• Strong written skills

• Capable of managing high volumes of phone calls