Insurance Account Representative - State Farm Agent Team Member

Benefits:

• 401(k) matching
• Health insurance
• Opportunity for advancement

About Us:
Shannon Gilbertson State Farm is dedicated to providing personalized insurance and financial services that protect what matters most to our clients. As a trusted State Farm agency, we pride ourselves on delivering exceptional customer service and customized insurance solutions. We are currently seeking a motivated and customer-focused Insurance Sales Representative to join our team and help us continue to grow and serve our community.

Job Summary:

As an Insurance Sales Representative with Shannon Gilbertson State Farm in Ellensburg, WA, you’ll build strong client relationships by assessing insurance needs and recommending coverage that fits—supporting P&C (personal lines) and Life/Health products. You’ll be an ambassador of the State Farm brand, delivering outstanding service and helping clients protect what matters most.

Key Responsibilities:

• Meet/exceed minimum production goals
• Appointment setting + direct selling using agency-provided leads + referrals
• Generate and grow business through community outreach, networking, and proactive sales efforts
• Conduct client needs assessments and present State Farm options for auto, home, renters, life, and health
• Develop tailored coverage plans that provide strong value and protection
• Provide ongoing support: policy reviews, renewals, and claims assistance
• Maintain accurate client records in State Farm CRM/systems
• Stay current on State Farm products, promotions, and industry regulations
• Collaborate with Shannon and the agency team to deliver a seamless customer experience
• Represent the agency at occasional sponsored events (evenings/weekends as needed)

Requirements (Must Have):

• Active WA licenses: P&C and Life/Health (or ability to obtain promptly)
• Punctual (on time for appointments and commitments)
• Lots of energy and charisma team leadership
• Open to constructive criticism and coaching
• Able to handle escalated situations professionally
• Strong community involvement
• Strong communication and interpersonal skills; ability to build trust quickly
• Self-motivated, goal-oriented, and comfortable in a fast-paced environment
• Organized, detail-oriented, and proficient with computers/CRM tools

Schedule:

• Full-time, in-office: M–F 8:00 AM–5:00 PM
• Occasional evenings/weekends for sponsored events