Personal Insurance Account Manager

Position Summary:

We are currently looking for a bilingual, licensed professional to fill the role of a Licensed Personal Lines Account Manager at our Tyler, Texas office. In this position, you will be the go-to expert for our clients, managing their personal lines insurance needs with expertise and providing top-tier customer service.

Key Responsibilities:

• Establish, develop, and maintain strong client relationships by offering knowledgeable and friendly service in multiple languages.
• Manage and oversee a portfolio of personal lines insurance accounts, ensuring clients’ coverage meets their needs.
• Advise clients on policy coverage options and help them make informed decisions about their insurance.
• Process policy changes, renewals, and cancellations, adhering to industry standards and regulations.
• Collaborate with insurance carriers to negotiate terms and advocate for clients’ interests.
• Maintain precise records of client interactions, transactions, and policy details.
• Stay current with the latest trends and products in the personal lines insurance market.

Qualifications:

• Active Property & Casualty license (P&C)
• Proven experience as an Account Manager or similar role within the insurance industry.
• Strong communication and interpersonal skills, capable of building rapport with a diverse clientele.
• Excellent organizational abilities and meticulous attention to detail.
• Proficient with computers and common industry software applications.

Work Schedule:

• This position is based in our Tyler, Texas office.
• M-F 8-5 Local Time

What We Offer:

• A supportive and collaborative team environment.
• Professional growth opportunities within the insurance industry.
• Competitive salary and benefits package.