Bilingual Customer Service Representative

We are currently seeking outgoing, results-oriented customer service professionals to join our team. The ideal candidate will have excellent communication skills, a positive attitude and friendly demeanor. Customer Service Representatives are responsible for a overseeing the handling of all funding activities for a group of assigned accounts. Customer Service Representatives are the main point of contact for Express Freight Finance clients and are responsible for managing all aspects of the relationship.

Responsibilities:

· Process and review funding requests for clients

· Review client performance and client analysis

· Manage client relationships

· Identify potential red flags and issues and communicate information to the Operations Manager

Requirements:

· Prior business to business customer service experience

· Computer proficient and a working knowledge of Microsoft Office products

· Ability to multitask and prioritize competing agendas

· Ability to self-manage and be proactive

· Fluent Spanish/English bilingual skills preferred but not required

Express Freight Finance is a leading provider of financial services to the transportation industry. We provide financial and data services to the commercial trucking industry designed to solve their toughest issues.

We are looking for candidates interested in joining our dynamic and growing company. Express Freight Finance offers a career-enhancing experience with competitive pay, incentives, and more.