Production Sample Leader

Seeking a highly motivated customer service and quality-driven leader to elevate our manufacturing operations and Quality Assurance department. The ideal candidate will proactively monitor production processes with a focus on quality inspection that meets customer-driven standards.

Independent initiative is key whilst ensuring compliance with standard operating procedures with the collaborative support of management and a variety of departments. This role requires strong analytical skills, risk assessment, exceptional attention to detail, and a commitment to continuous improvement.

KEY RESPONSIBILITIES

- Perform production inspection and packing of final products whilst meeting project deadlines.

- Accurately maintain quality inspection documentation, audit reports and quality assurance proposals.

- Report process deviations and collaborate with production team members to quickly implement corrective actions to ensure product compliance.

- Verify product specifications, dimensions, and appearance against both company and customer standards.

- Identify, communicate, and document non-conforming manufacturing procedures.

- Propose and implement corrective actions toward non-compliant departments

- Participate in problem-solving proposals focused on task efficiency and project standardization with the support of AI tools

Required Qualifications

· Paramount focus on quality, meeting deadlines and customer satisfaction

· Attention to detail with a demonstrated focus on defect identification, product discrepancies, and process variations

· Strong commitment to maintaining high standards of workmanship with the ability to complete records accurately and thoroughly

· Communication skills and written communication with cross-functional teams

· Ability to use measuring tools, gauges, and inspection equipment.

· Teamwork with the ability to collaborate effectively with both production and non-production staff members.

Required Experience

- High school diploma or GED required; Associate degree preferred

- 2+ years of manufacturing, quality assurance, or customer service

- Ability to read standard operating procedures, measuring devices, product specifications

- Basic use of Microsoft 365 and MacOS or Windows 11

- Experience with inspection procedures and working in a manufacturing environment is preferred but not required

Physical Requirements

* Ability to stand and walk for extended periods and ability to lift up to 30 pounds.

* Visual acuity sufficient to identify defects and read measuring instruments.

* Ability to work in a manufacturing environment with appropriate PPE.

Fry Communications, Inc. is a family-owned catalog and publication printing specialist. We have five manufacturing facilities in Mechanicsburg, PA which operate 24/7. We are one of the premier high-quality, high-volume printers in the United States and serve some of the nation’s top publishers. Fry Communications, Inc. is an Equal Opportunity Employer.