Administrative Associate: Shipping & Procurement

Administrative Associate: Shipping & Procurement

Pay: $23.00–$26.00/hour, based on experience
Schedule: Monday–Friday | 8:00 AM–4:00 PM
Location: Tallmadge, OH

About the Position

Our client is seeking an experienced and highly organized Administrative Associate: Shipping & Procurement to support daily shipping and order-processing activities.

This is not a warehouse or production position. The role is entirely office-based and focuses on shipping documentation, invoicing, ERP updates, recordkeeping, customer communication, and coordination between departments.

Key Responsibilities

• Coordinate and schedule daily customer shipments.
• Prepare shipping paperwork, invoices, certificates, and supporting documents.
• Process domestic orders and ensure they are ready to ship on time.
• Create, update, and maintain Device History Records and shipping reports.
• Upload shipments and complete order transactions in the ERP system.
• Prepare documentation for Quality review.
• Email invoices and requested shipping documents to customers.
• Respond to requests for revised paperwork, replacement invoices, and open invoice reports.
• Review purchase order changes, including revised dates, quantities, and requirements.
• Complete purchase order closeout procedures.
• Maintain accurate electronic and hard-copy filing systems.
• Update daily sales reports and reconcile monthly results with Accounting.
• Research and correct reporting or invoicing discrepancies.
• Provide front desk and telephone coverage when needed.
• Work closely with Quality, Sales, Purchasing, Accounting, and other departments.
• Prepare upcoming orders in advance to help prevent shipping delays.

Qualifications

• Previous experience in shipping administration, procurement, purchasing, logistics, order processing, or a related administrative role is required.
• Strong typing, data entry, and general computer skills.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience using ERP or inventory management systems.
• Experience with handheld scanners is preferred.
• Strong organizational and document-management skills.
• Excellent attention to detail and accuracy.
• Professional customer service and communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Previous management, supervisory, or leadership experience is a plus.

What We’re Looking For

We are looking for someone who can fulfill the full scope of the position and take a proactive approach to shipping and procurement administration. Candidates should be comfortable working independently, maintaining detailed records, communicating across departments, and preparing orders ahead of schedule.

Candidates must consent to a pre-employment background check and drug screen and provide two professional job references.