Sales support Coordinator

TRC Talent Solutions is recruiting for a Sales support Coordinator:

Position Summary:

•  The Sales Support Coordinator is responsible for coordination and communications between all global Sales Specialists and the GSO Sales, technical, project engineering teams. 

• The on-site role also directly supports customer meeting scheduling, quotation support, demonstration and training visits, opportunity follow-ups, and general sales, CRM and administrative support needs. 

• Essential Duties and Responsibilities 

•  Coordinate inbound customer sales inquiries regarding product applications, specifications, pricing, and lead-times. 

• Manage and streamline communications between customers, the Sales team, and internal departments 

• Arrange customer Teams meetings and schedule system demonstration visits. • Support initial application pre-qualification of incoming information requests. 

• Assist with test sample requests, prioritization, sample tracking and reports. 

• Assist sales team by providing accurate technical and product information directly to customers. Provide post-sale customer follow-up outreach to ensure customer satisfaction. 

• Coordinate efficient routing and resolution of customer product or service issues with engineering, quality and services team 

• Support sales representatives by generating timely and accurate quotes and compiling necessary product documentation from Project Engineering and R&D. 

• Maintain, monitor and internally expedite the proposal priority pipeline. 

• Monitor and update sales team on PO status updates, lead-times and availability. 

• Assist Sales team Demo system Logistics: Coordinate and arrange logistics for demo units, to meetings, and assist with international shipments

• Maintain and update customer updates, sales data, and Salesforce CRM system. 

• Organize customer and IP team meeting/training agendas, lunches, etc., if required. 

• Help to prepare sales team and management reports on monthly and annual basis. 

• Ensure sales team compliance with company policies and industry regulations.

• Establish and maintain a global communication

• Track and communicate with sales team performance to global goals. 

• Qualifications • Exceptional attention to details and positive, can-do attitude with team and customers. 

• Positive attitude and demonstrated flexibility with changes in priorities. 

• Ability to work efficiently as a team, and independently with minimal supervision. 

• Timeliness, good communications and attendance dependability. 

• Flexible with changes in work requirements with ability to stay focused and meet deadlines, which may require possible extended working hours. • 

• Results oriented focus, with the ability to organize, prioritize and work on multiple projects simultaneously and manage project schedules. 

• Skills, and Abilities 

•  3-5+ years of experience with administrative and customer support roles 

• Strong organizational skills and demonstrated attention to detail and processes. 

• Excellent verbal and written communication skills, along with strong interpersonal skills for building team and customer relationships. 

Please submit your resume-