Structured Cabling Technician

Position: Structured Cabling Technician Level 1

Location: New York 10016

Shift: Monday-Friday 9am-5pm

Rate: $24-$27 hourly

Duration: 2 month contract (+ extensions)

Day‐to‐Day Responsibilities

• Handle daily patches, moves, adds, and changes (MAC work)
• Triage and manage service requests, incidents, and tasks via ITSM tools (Heat / Ivanti)
• Assess cabling needs and coordinate pricing with certified vendors
• Schedule, execute, and close out cabling work orders
• Support cabling work across hospital and off‐site locations
• Monitor and maintain BDF/IDF closets, including:
• • Cleanliness and cable management
  • Power and cooling conditions
  • Best practices and standards compliance
• Identify risk to services and escalate issues appropriately

Data Center / Technology Room Support (with DC Ops)

• Support devices within Technology Rooms
• Assist with vendor access and supervision
• Maintain secure access to IT spaces
• Manage asset inventory in IDF/BDF environments
• Update and maintain rack elevations
• Support devices using tools and assist with basic automation where applicable

Must‐Have Experience

• 1+ year of experience in a Structured Cabling role within an enterprise environment
• Hands-on knowledge of BICSI standards and how they are applied in the field
• Experience with copper and fiber patching and standard cabling schemes
• Basic networking and desktop systems troubleshooting skills
• Exposure to UPS / power and cooling systems in IT support environments
• Experience supporting change management events (shutdowns, service‐impacting work)

Vendor & Operational Support

• Assemble vendor work order packages
• Track work orders through completion and closure
• Provide troubleshooting support and emergency coverage as needed