Luxury Sales Executive

Job Description:

Client is responsible for delivering an elevated, luxury client experience by understanding and exceeding each client's individual needs. This role embodies the brand through exceptional service, product expertise, and relationship driven selling, while consistently contributing to individual and store performance goals.

Key Responsibilities:

• Deliver a refined, branded luxury client experience that reflects client's values, history, and heritage.

• Consistently achieve or exceed individual, monthly, and seasonal sales goals while contributing to overall store performance.

• Execute the client selling ceremony with confidence, demonstrating exceptional product knowledge and storytelling.

• Drive and exceed individual KPI targets through high-quality service, conversion, and client development.

• Capture and maintain accurate client data within company CRM tools to support ongoing relationship building and personalized outreach.

• Actively manage and maintain a clean, organized, and up to date client book, ensuring timely follow ups on all sales and client requests.

• Build long term client relationships by advising on fashion trends, styling, and developments within the luxury market.

• Collaborate effectively with team members to foster a positive, high performance store environment.

• Uphold all store security standards to ensure the safety of clients, colleagues, and merchandise.

• Maintain visual merchandising standards in alignment with client brand guidelines.

• Support daily store operations, including maintaining a clean sales floor, organized understock, and orderly stockroom.

• Adhere to client image standards, company policies, and operational procedures at all times.

Qualifications & Skills:

• 2+ years of luxury fashion sales or high-end customer service experience preferred.

• Proven ability to meet and exceed individual and store sales goals.

• Strong relationship-building skills with both clients and colleagues.

• Excellent verbal and written communication skills.

• Strong organizational, follow-up, and time-management abilities.

• High attention to detail and accuracy.

• Team-oriented mindset with a collaborative approach.

• Ability to thrive in a fast-paced, dynamic retail environment.

• Flexible and adaptable to diverse client needs and expectations.

• Availability to work a flexible schedule, including evenings, weekends, and holidays.

Education:

High school diploma or equivalent (Preferred)

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.