Medical Scheduler

About Us:For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, treatment, and rehabilitation for those facing nervous system diseases and injuries.Position: Medical SchedulerLocation: Norwood OfficeDepartment: Central SchedulingSchedule: 8:30am-5pm, Hybrid work-from-home option post-training, Monday through Friday, No Weekends and No HolidaysKey Benefits for Full-Time Employees:Competitive pay based on experience401k with Profit Sharing and 4% Company MatchComprehensive Medical, Dental, and Vision insuranceLong-Term and Short-Term Disability InsuranceCompany Paid Life InsurancePaid HolidaysOver three weeks of Paid Time OffContinuing Education ReimbursementUniform AllowanceFree ParkingResponsibilities: As a Medical Scheduler at Riverhills Neuroscience, you will play a crucial role in patient services, contributing to our goal of providing a top notch patient experience. Your responsibilities include:Schedule appointments for patient visits for all the physicians according to each individual physician's protocol.Review, process and return all scheduling requests in a timely manner.Cancel and reschedule appointments as needed to accommodate the physician's schedule.Accommodate requests from the physician/clinical staff to schedule appointments for emergency cases.Obtain and verify personal, demographic, and financial information for each patient and enter all necessary information into the practice management system.Communicate to patient their financial obligations and/or refer patient to the billing business office.Confirm patient appointments and manage appointment recall.All other duties as assigned.Background and ExperienceOne (1) year of prior health care scheduling experience is preferredMust be able to work 8:30am-5pmExperience with an Electronic Medical Record (EMR) and practice management system is preferredEffective communication and professional demeanor, including sound judgment, maturity, and rapport-building with patients, public, and staffCapacity to handle severely ill patients and manage sensitive, confidential information according to policyCalm multitasking abilities and tactful, diplomatic interactions with patients and staff, demonstrating good interpersonal skills.If you are passionate about medical care and want to be part of a world-class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.Equal Opportunity/Drug-Free Workplace: Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.#IND4

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