Front Desk Sales & Guest Experience

This Is NOT a Typical Front Desk Job

If youre just looking to check people in and answer phones, this is not the role for you.

This position is for someone who:

Loves people

Thrives in a fast-paced environment

Is confident recommending services + products

Wants to be part of a team that drives results

What Youll Be Responsible For

Delivering a high-energy, welcoming guest experience

Booking appointments strategically to maximize the schedule

Driving rebooking and filling gaps in the day

Reaching out to clients (waitlist / no walk-in list) to generate business

Recommending retail and service upgrades

Keeping the front desk organized, accurate, and efficient

Who You Are

Outgoing, talkative, and confident with people

Naturally persuasive (you can recommend without feeling salesy)

Organized and detail-oriented

Able to multitask under pressure without getting overwhelmed

Takes initiative instead of waiting to be told what to do

What Makes You Stand Out

Experience in retail, hospitality, or salon/spa

Comfortable hitting goals (rebooking %, retail, booking)

Strong phone and communication skills

This Role Is NOT For You If:

You dont like talking to people all day

You get overwhelmed in busy environments

You prefer strict, repetitive tasks with little interaction

Youre uncomfortable recommending products or services

Compensation & Growth

Competitive hourly pay

Performance-based bonuses

Employee discounts

Opportunity to grow into leadership roles

Scheduling

Day Shift 7:30 am - 2:30 pm Tuesday through Friday.

Opportunity to pick up additional shifts as we expand (including Mondays)

REQUIRED: Application Questions

(Only applicants who answer will be considered)

1.Tell us about a time you recommended a product or service to someonewhat did you say and what was the outcome?

2.How do you handle multiple customers or tasks at once during a busy shift?

3.On a scale of 110, how comfortable are you with sales? Explain why.

4.Why do you want to work in a salon environment specifically?

Were building a high-performance teamapply only if youre ready to bring energy, accountability, and results.