Emerging Blue Jobs Retail Manager (NYC Pop-Up) in New York, NY | 1286281817

Verified Pay check_circle	$30-$33 per hour
Hours	Full-time
Location	New York, New York

Job Description

Pop-Up Retail Manager

We are hiring a Retail Manager for our client, an emerging lifestyle brand centered around joyful experiences. This is an exciting opportunity to partner with a fun, community-centric brand as they host an NYC pop-up.

This is a full-time, temporary assignment (40+ hours/week)

Pop-up Dates: August 24. 2026-November 1, 2026 (Must be available)

Responsibilities

Be Welcoming

Delivers an inviting, inclusive, and energetic experience for all customers
Acts as an ambassador for the brand; ensures that company values guide all interactions
Invites customers to engage with product and maintains comprehensive knowledge of the product assortment
Handles customer situations with patience and kindness; knows when to escalate a scenario to leadership
Shares customer feedback with leadership to improve the overall customer experience
Maintains a positive attitude throughout busy, high-traffic times

Staff Scheduling, Training & Management

Partner with Emerging Blue to design and schedule shifts; ensure that all shifts have sufficient coverage
Maintain ongoing communications with the Emerging Blue; report back to internal team as needed
Anticipate and staff for times of high traffic; reduce staff headcount as appropriate
Ensure staff breaks and lunches are taken at appropriate times in accordance with local employment law
Partner with Head of Brand and Chief of Staff to design staff training
Lead and manage staff training session(s)
Ensure the staff receives a copy of Employee Handbook; ensure staff has proper knowledge of Handbook contents
Hold staff accountable to brand standards across timeliness, uniforms, customer interactions, product knowledge, shift duties, etc.
Escalate any customer or staff issues to leadership
Ensure proper tracking of any loss; train staff on loss prevention practices
Ensure staff safety

Onsite Organization, Visual Merchandising, Replenishment & Inventory Management

Partner with appropriate contact on schedule and staffing plans for receipt of inventory
Ensure proper tracking of display items & testers
Coordinate with Head of Brand and creative agency on initial visual merchandising plans
Manage ongoing visual merchandising
Ensure back of house organization and cleanliness; hold staff accountable for daily cleaning practices outlined in closing duties
Obtain and manage weekly cleaning service (to be billed to leadership)
Coordinate with Assistant on back of house supplies
Report to team on inventory levels; inform and recommend on replenishment as needed
Coordinate with appropriate contact on staffing and scheduling for ongoing inventory replenishment

Additional

Help to execute any brand activations onsite as needed
Attend weekly task force meetings ahead of the Pop-up
Provide onsite Shopify support; ensure products are scanning properly and maintain accurate recording of sales and inventory levels
Reporting
1. Provide morning reports on estimated size of any line at time of open
2. Provide evening reports on foot traffic, most requested SKUs, inventory updates, and additional noteworthy events

Hourly Range: $30-$33/hr.

Retail Manager (NYC Pop-Up)

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