Lead School-Based Culture Coach

LEAD SCHOOL-BASED CULTURE COACH

Kansas City, Missouri | Full-time, Non-exempt | $56,000–$65,000 annualized base pay

Reports to: Executive Director

ABOUT LYRIK'S INSTITUTION

Lyrik's Institution is a Kansas City nonprofit working to reduce violence and increase economic mobility for youth and young adults ages 13–25 affected by poverty, trauma, and systemic instability. Through Cognitive Behavioral Modification (CBM), workforce pathways, case management, school-based interventions, street outreach, leadership development, and cross-sector coordination, we connect young people with stability, skills, relationships, and opportunity.

THE OPPORTUNITY

We are seeking a Lead School-Based Culture Coach to guide the daily implementation of Lyrik's school-based Culture Coach program. You will organize site priorities, support Culture Coaches in the field, monitor referrals and student progress, reinforce documentation quality, coordinate with school partners, and surface safety concerns, risks, and decisions early.

This is a highly visible, relationship-centered leadership role for someone who can coach adults, build trust with students, strengthen school partnerships, and keep multiple priorities moving with clarity and follow-through. The ideal candidate brings school-based or youth-development experience, sound judgment under pressure, culturally responsive practice, and a commitment to public safety through opportunity.

WHAT YOU'LL LEAD

Daily school-site leadership and coordination

- Prepare and communicate daily site priorities, coach coverage, student follow-ups, schedule changes, and implementation risks.

- Maintain visible, relationship-centered leadership during arrival, transitions, lunch, dismissal, groups, and other high-need periods.

- Lead team huddles and operating reviews that end with clear owners, deadlines, documentation, and escalation needs.

- Coordinate routine coverage adjustments and promptly elevate gaps requiring executive action.

Culture Coach supervision and development

- Observe Culture Coach practice in individual, group, classroom, transition, and partner-facing settings.

- Provide timely, specific, dignity-centered coaching and feedback.

- Reinforce professional standards for relationship-building, boundaries, de-escalation, curriculum delivery, documentation, and follow-through.

- Support onboarding, shadowing, scenario practice, training, staff development, and readiness recommendations.

Referral, caseload, and student-movement oversight

- Review referrals for urgency, ownership, response, status, barriers, and next steps.

- Lead caseload reviews covering student goals, support level, recent contact, follow-up dates, and movement barriers.

- Connect stabilization and engagement to education, workforce, leadership, behavioral health, and other approved opportunity pathways.

- Coordinate closed-loop referrals and warm handoffs so every next action has an accepted owner.

Student safety, conflict, and crisis escalation

- Recognize and promptly elevate safety concerns, escalating conflict, retaliation risk, abuse or neglect concerns, self-harm concerns, and unsafe situations.

- Follow school emergency procedures, communicate verified facts through need-to-know channels, and remain within role boundaries.

- Coordinate approved prevention, de-escalation, reentry, and follow-up plans.

- Document necessary facts, actions, notifications, current status, and unresolved next steps.

Student relationships, belonging, and curriculum quality

- Model strengths-based, trauma-aware, culturally responsive practice that protects student dignity and strengthens belonging.

- Observe one-on-one and group delivery for engagement, pacing, relevance, emotional safety, and alignment with approved CBM methods.

- Reinforce relationship-centered communication with students, families, school staff, and internal teams.

- Identify recurring engagement or curriculum gaps and recommend training or process improvements.

Family, case-management, and opportunity coordination

- Support appropriate, consent-aware communication with parents, guardians, and family supports.

- Coordinate with case management and approved internal or external partners when student needs extend beyond the school-based role.

- Track family contacts, referrals, barriers, handoffs, opportunity connections, owners, and follow-up dates.

- Protect confidentiality and use only the minimum necessary information.

School partnerships and communication

- Maintain an organized communication rhythm with administrators, counselors, teachers, and approved school contacts.

- Prepare concise, factual, solution-focused updates that identify decisions, owners, deadlines, and support needs.

- Represent Lyrik's Institution with warmth, credibility, consistency, and professional boundaries.

- Escalate requests involving staffing, scope, resources, data sharing, contracts, media, or formal partnership changes.

Documentation, data, and continuous improvement

- Review Salesforce and approved records for timeliness, accuracy, confidentiality, factual tone, outcomes, ownership, deadlines, and next actions.

- Maintain huddle notes, observation records, documentation checks, referral and caseload reviews, escalation logs, and follow-up trackers.

- Provide leadership updates on wins, risks, student progress, staff support needs, documentation trends, partner issues, and decisions needed.

- Use data and field experience to identify implementation drift, training priorities, and system improvements.

REQUIRED QUALIFICATIONS

- Bachelor's degree in education, social work, psychology, human services, public health, criminal justice, community development, nonprofit leadership, or a related field. Five or more years of progressively responsible, directly related school-based or youth-development experience may be considered instead of the degree.

- At least three years of relevant experience in schools, youth development, education, behavioral health, violence prevention, workforce development, or a public-safety ecosystem.

- At least one year of team-lead, supervisory, instructional-coaching, program-coordination, or staff-development experience.

- Demonstrated ability to coach staff, manage confidential information, maintain accurate records, communicate across organizations, and handle multiple time-sensitive responsibilities.

- Current approved certification in trauma-informed care, mental health first aid, crisis intervention, youth development, conflict resolution, or a closely related area—or the ability to obtain one within six months of hire.

- Valid driver's license, acceptable driving record, reliable transportation, and required automobile insurance.

- Ability to pass required criminal background and child-safety or registry screenings.

- Ability to learn and consistently use Salesforce, Google Workspace, email, calendars, and task-management or reporting systems.

PREFERRED QUALIFICATIONS

- Master's degree or advanced credential in education, social work, counseling, behavioral health, public administration, nonprofit leadership, or a related field.

- Experience with CBM, trauma-informed practice, restorative approaches, de-escalation, conflict resolution, culturally responsive facilitation, or social-emotional learning.

- Experience with Salesforce or another case-management database, documentation audits, outcome tracking, or funder and partner reporting.

- Experience coordinating services across schools, families, community organizations, workforce programs, behavioral-health partners, or public systems.

WORK LOCATION, SCHEDULE, AND PAY

This full-time, non-exempt position works at Lyrik's Institution, 800 E. 18th Street, Kansas City, Missouri, and assigned school sites throughout the Kansas City metropolitan area. The schedule is primarily aligned with school-day operations, with occasional evenings or weekends for programs, training, partner needs, or events. Local travel between schools, Lyrik locations, meetings, and events is required.

The annualized base-pay range is $56,000–$65,000, based on directly related experience and qualifications. The role is overtime eligible in accordance with applicable law and organizational policy.

Lyrik's Institution is an equal opportunity employer. We consider qualified applicants without regard to any status protected by law and provide reasonable accommodations to qualified individuals with disabilities and for other legally protected needs.

Lyrik's Institution is a Kansas City nonprofit advancing violence prevention, youth development, workforce pathways, and economic mobility for young people ages 13–25. Through Cognitive Behavioral Modification, case management, school-based services, street outreach, leadership development, and cross-sector partnerships, we help youth build stability, opportunity, and long-term success.