Customer Account Manager (Inside Sales)

Customer Account Manager (Inside Sales)
NW Houston
 $20-25 per hour depending on experience

**Position Overview:**
We are seeking a dedicated and results-driven Sales Account Manager to join our team. The ideal candidate will possess a bachelor’s degree and have a strong background in customer service. This role involves managing client accounts, fostering relationships, and ensuring client satisfaction through effective communication and support.
 
**Key Responsibilities:**
- Manage and develop relationships with assigned client accounts, ensuring their needs are met and expectations exceeded.
- Serve as the primary point of contact between clients and the company, facilitating communication and addressing any concerns.
- Oversee vendor management processes, ensuring timely delivery of services and products.
- Collaborate with cross-functional teams to deliver tailored solutions to clients.
- Identify opportunities for account growth and upselling services to existing clients.
- Provide exceptional customer support and guidance, demonstrating a deep understanding of client needs.
 
**Required Skills and Qualifications:**
- Bachelor’s degree in Business Administration, Marketing, Psychology,  or related field.
- Proven experience in customer service or account management.
- Expert or proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong communication and interpersonal skills, with the ability to build rapport with clients.
- Excellent organizational and time management abilities.
- Problem-solving mindset with a proactive approach to challenges.
- Ambitious, hardworking, and motivated to achieve results in a fast-paced environment.
 
**Preferred Qualifications:**
- Experience in vendor management and negotiation.
- Familiarity with CRM software and account management tools.

Professional Alternatives is a leading staffing firm specializing in all levels of corporate administrative and professional support, as well as executive placement. Starting in 1998, the Professional Search Group has a successful track record of providing local and national staffing-related support to a multitude of industries. We pride ourselves on building lasting relationships with each client and candidate, and our hands-on approach allows us to make the best long-term match for both.