Medical Assistant

Hours: Full Time; 4/10 Shifts (onsite)

Ready to join a team revolutionizing allergy treatment? Apply today and make a real impact at our newest clinic opening soon!

Who Are We Looking For?

We’re seeking an experienced Medical Assistant to help launch our first New Jersey clinic. This role blends front and back-office responsibilities,  and requires someone detail-oriented, compassionate, and ready to make a difference in patient care.

Duties and Responsibilities:

Back Office Duties:

• Arrive ahead of the first patient to prepare the clinic and ensure all exam rooms are cleaned, stocked, and ready.

• Demonstrate understanding of the food dosing strategy and patient plans.

• Prepare patient consents and complete chart prep within required timeframes.

• Prepare food challenge vehicles for each visit.

• Prepare patients for visits, acquire and document vitals, and communicate with providers to ensure an organized patient flow process.

• Assist providers with patient schedules and clinical needs.

• Maintain a safe food allergy environment by ensuring proper food dosing, reporting errors, and following protocols during patient exercise activities.

• Monitor and maintain emergency rescue medication and equip rooms with appropriate supplies.

• Measure food doses, as needed.

• Verify food dosing and manage supplies received from the Food Lab.

• Complete the Food Preparation Checklist weekly.

• Perform diagnostic testing, such as skin testing and pulmonary function testing.

• Maintain patient records using appropriate applications.

• Complete and maintain front and back-office skills and performance competencies.

Front Office Duties: 

• Arrive ahead of the first patient to prepare the clinic and ensure all patient areas are cleaned, stocked, and ready.

• Greet patients and their families upon arrival, creating a welcoming environment.

• Complete front office check-in and checkout procedures efficiently.

• Assist with billing processes, such as collecting and processing payments within multiple systems and completing claims.

• Schedule appointments and manage patient records in compliance with HIPAA regulations.

• Verify demographic information and update as needed within the EMR system and other applicable systems.

• Answer phones, respond to patient inquiries, and relay messages to the clinical team.

• Complete other duties as assigned.

Qualifications:

• High School Diploma or equivalent required.

• Graduate from an accredited Medical Assistant program required.

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.

• 2+ years Medical Assistant experience in a clinic setting required.

  • Experience in Allergy/Immunology and Pediatrics preferred.

  • Procedure training such as PFT, ENO, etc. preferred.

• BLS Certification required.

• MS Office or Google Suite proficiency preferred.

• Familiarity with electronic medical records (EMR) systems; proficiency in data entry and document scanning.

• Customer service experience required.

• Team mentality and positive working attitude.

• Strong verbal/written communication skills.

• Ability to work in a fast-paced environment that requires strong multi-tasking skills.

• Excellent organizational skills and attention to detail.

About Us:

Founded in 2015, the Food Allergy Institute (FAI) is a cutting-edge research and clinical care center revolutionizing food allergy treatment. Our Tolerance Induction Program™ is the first of its kind, bringing patients to the point where they can eat whatever they want, whenever they want, without having to worry about any kind of reaction. The success of FAI is built on years of development involving proprietary biomarkers, data analytics and modeling systems which allow unique patient specific therapy to be deployed in the clinic setting and at home safely.

Why Join FAI?