Customer Service & Sales Support | Quoting Specialist

Quoting Specialist | Customer Service & Sales Support

Location: La Palma, CA
Pay: $20.00 - $30.00 per hour (DOE)
Schedule: Monday-Friday | 7:45 AM - 3:45 PM (45-minute lunch)

Are you detail-oriented, organized, and passionate about providing outstanding customer service? We're looking for a Quoting Specialist to join our Client Services team. In this role, you'll prepare accurate customer quotes, support the sales team, and ensure customers receive timely, professional service. This is an excellent opportunity for someone with experience in customer service, order processing, sales support, or administrative operations who enjoys working in a fast-paced environment.

What You'll Do

• Prepare accurate quotes by reviewing and processing customer quote requests.
• Audit quote requests for completeness before entering them into the system.
• Respond to quote requests and revisions from Client Service Specialists via email.
• Prepare both standard and custom quotes while ensuring pricing accuracy.
• Send quotes and assist customers when Client Service Specialists are unavailable.
• Maintain detailed documentation of customer requests and quote activity.
• Respond to product specification and pricing inquiries within 24 hours.
• Support incoming phone calls and provide exceptional customer service when needed.
• Collaborate with internal teams to ensure timely quote turnaround and customer satisfaction.
• Participate in ongoing training, employee development meetings, and departmental initiatives.
• Continuously identify opportunities to improve efficiency and accuracy.

What We're Looking For

• Previous experience in quoting, customer service, inside sales support, order processing, pricing, or administrative support.
• Strong proficiency with Microsoft Outlook and Excel.
• Excellent data entry skills with a minimum typing speed of 40 WPM and a high level of accuracy.
• Strong written communication and professional email etiquette.
• Exceptional attention to detail with the ability to produce error-free work.
• Ability to prioritize multiple requests and meet deadlines in a fast-paced environment.
• Quick learner with the ability to adapt to new systems, products, and processes.
• Strong organizational, problem-solving, and time management skills.
• A customer-first attitude with a commitment to delivering exceptional service.

Why You'll Love This Opportunity

• Competitive pay: $20.00-$30.00 per hour, based on experience.
• Stable Monday-Friday schedule with no weekends.
• Opportunity to work alongside a collaborative and supportive team.
• Professional development and growth opportunities.
• Make a direct impact by supporting customers and helping drive business success.

Schedule & Location

• Monday-Friday
• 7:45 AM - 3:45 PM
• 45-minute lunch

If you're highly organized, thrive in a customer-focused environment, and enjoy balancing accuracy with exceptional service, we'd love to hear from you. Apply today!