Family Engagement Coordinator

Family Engagement Coordinator Huntington Learning Center of Cedar Park/Round Rock

Schedule: Part-time, under 30 hours per week. Hours flex week to week around center needs and can span weekday afternoons, evenings, and Saturdays. Location: Hybrid. Cedar Park center at 1335 E Whitestone Blvd + remote. Split worked out with the right candidate. Must live within a reasonable commute of Cedar Park. Compensation: $16 to $20/hour based on experience

About the role

You're the first voice parents hear when they call, and when you're on-site, the first face they see when they walk in. This is a relationship job dressed up as an admin job.

What you'll do

Family relationships

• Greet students and parents and set the tone for the center
• Take incoming calls, texts, and walk-ins from new families. Capture their story and book the next step.
• Handle ongoing parent questions about schedules, billing, and progress
• Process tuition payments

Lead conversion and follow-up

• Call new inquiries the same day, sometimes within minutes
• Run re-engagement outreach to families who haven't booked yet
• Follow up after assessments and consultations
• Track every lead through the pipeline using our systems

Center operations

• Manage student and teacher schedules
• Adjust on the fly when a student cancels or a teacher calls out
• Maintain accurate student records and documentation

• Keep the center flowing when you're on-site

Team

• Work closely with the Center Director and teaching staff
• Support center events and local outreach

You'll do well here if you

• Like talking to people, especially parents and kids
• Are organized by nature and don't drop the ball
• Have a background that touches kids, families, or education (teaching, preschool, child development, tutoring, camps)
• Or come from sales development, CRM, or front-of-house and want work with more meaning
• Pick up new software quickly
• Show up on time, every time

Requirements

• Flexible availability across evenings on weekdays and weekends

• Reliable home internet and a quiet workspace for remote hours

• Strong written and verbal communication

• Comfortable across multiple digital platform

Nice to have

• Degree or coursework in child development, education, or psychology
• Experience in classroom, preschool, tutoring, or youth-facing roles
• Sales development, lead generation, or CRM experience (HubSpot, Salesforce, similar)

What we offer

• Paid training and ongoing support

• Flexibility on when and where you work

• A team that takes the work seriously without taking themselves too seriously
• Real growth opportunities for the right person