Operations Assistant
| Estimated Pay info | Based on similar jobs in your market$16 per hour |
|---|---|
| Hours | Full-time |
| Location | Ashland VA Ashland, Virginia open_in_new |
About this job
Job Description
Customer Service Specialist
A growing company is seeking a dependable and customer-focused Customer Service Specialist to support daily branch operations outside of Richmond, VA. This role will serve as the first point of contact for customers while assisting with order processing, inventory management, shipping documentation, and logistics coordination. The ideal candidate is organized, able to multitask, and quick to learn in a fast-paced environment.
Key Responsibilities Include:
- Greet and assist customers at the front counter
- Process customer and internal orders accurately using company systems
Receive, verify, and stock incoming inventory and shipments
Prepare outgoing shipments and generate shipping documentation
Assist with inventory management and maintain accurate inventory records
Support rental operations by preparing, testing, and tracking equipment
Assist customers with equipment pickups, returns, and inquiries
Monitor supply levels and communicate replenishment needs
Provide operational and administrative support to ensure smooth branch operations
Qualifications Include:
Previous customer service, administrative, or operations experience
Strong multitasking, organizational, and problem-solving skills
Excellent communication and interpersonal abilities
Ability to work independently and take initiative
Quick learner with a willingness to ask questions and adapt
Construction industry experience is highly preferred
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