EMR Analyst

*This position is onsite in Amherst, NY

Position Summary: Assist EHR Team in the development, design, documentation, training, implementation, and reporting within the EMR system and associated applications.

Responsibilities of Position: 

• Expert in the understanding of the eClinicalWorks including practice management and electronic medical record, its functionality, features, associated interfaces, clinical applications, databases and third party applications.
• Provide analysis, automation and improved workflow solutions to the medical, clinic support and other support staff based on analysis of end-user clinical and business requirements, problems, workflow, procedures, and systems.
• Develop end-user documentation tools such as protocols, policies and procedures, manuals / guides, video’s, etc. that support and allow for highly effective training programs.
• Provide end-user training programs across medical, clinic support and other support departments. Identify, train, and mentor team of EHR “super-users” across the organization.
• Identify and develop efficiencies and uniformity with regard to capturing structured data, order sets, clinical rules engine, clinical decision support tools, alerts and health outcomes data.
• Develop business, clerical quality and outcomes reporting that support strategic, operational and population-based information and metrics.
• Primary relationship establishment and maintenance with EHR vendor, interface application vendor, third party application vendors and community health information exchange providers / partners. 
• Project planning and EHR optimization, development of workflow efficiencies, compliance and quality reporting objectives.
• Ability to learn various organizational applications, such as RIS/PACS, electro diagnostics, and other applications as required.
• Other duties as assigned by manager.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills & Experience Necessary: 

• Experience in providing application design, integration, documentation development, training and support within clinical setting. 
• Ability to produce end-user documentation and develop and deliver highly effective training programs across a large span of professional to include physicians and mid-level providers, clinical and support staff.
• Understanding of clinical and business process and workflow with the ability to observe and offer technical support and automation.
• Strong analytical, problem solving and project management skills.
• Strong verbal, written communication and interpersonal skills.
• General working knowledge of office equipment, including computer, fax, and multi-line phone system.
• Working proficiency with Microsoft Word and Excel programs.
• Medical Terminology preferred
• General office skills, including strong typing skills.

Required Education 

• Associate’s degree in business, technology, education or related healthcare field and 2 years related experience in a clinical setting preferred.

Working Conditions:

• Minimal/moderate physical effort
• Works in seated position, in front of a computer screen long periods of time
• Regular fine hand manipulation
• Requires some lifting usually not in excess of 10 pounds
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions